Fay is our Financial Director who looks after our accounts and parts departments as well as overseeing the day-to-day operations of the company.
On top of this, she ensures that any orders for spare parts and accessories are properly picked, securely wrapped and shipped out to the right customers.
Fay is the ‘Mama Hen’ of AE Sewing Machines, always making sure that the team is happy and well looked after.
Accounts and Finance Assistant
Karolina is our customers’ first port of call in reception and on the phone. In addition to working as our receptionist, she also helps Fay in the parts department and with admin work.
She has earned a reputation as the health nut at AE Sewing Machines.
If you’re ever looking for a recommendation for some nice green tea or a good herbal remedy, Karolina’s got you covered!
John is our Managing Director and the founder of AE Sewing Machines. His craft has taken him all over the world, working for or alongside some of the biggest companies in the industry.
Now, he puts his wealth of experience to good use, listening to customers’ needs and providing solutions that fulfil those needs. This includes developing bespoke (and often innovative) machinery that aims to increase productivity in the sewing room.
Although he’s serious about what he does, he’s never short of a joke and always knows how to lighten the mood and lift your spirits!
Technical Service Manager
Our Technical Service Manager, Gary, has an encyclopaedic knowledge of industrial sewing machine parts.
He has a vast amount of experience which makes him a true asset to the team. Gary spends a lot of time on the road, servicing and repairing customers’ machines and carrying out installations.
He also runs the final tests on most of our machines before they are packaged and shipped.
The newest member of the AE Sewing Machines team, Luke, has been drafted in to help Tom and Gary in the workshop. He spends his days assisting in the assembly of our machinery and learning the trade.
So far, Luke has shown that he’s not afraid of a bit of hard work, even helping out with a big installation in his second week with us.
While Lewis is the king of facial hair, Luke is the king of hair in general – his afro is something to behold!
Rhys is the Commercial Director and John’s right-hand man. Having worked for the family business from a very young age, Rhys has developed a broad knowledge of all things cutting, sewing and finishing.
He oversees sales and marketing within the business and is also very handy in the workshop, often helping to develop and programme our automated machinery.
Rhys can often be found working through his lunch and after hours, making sure that his customers are happy and that everything is running smoothly – a true workhorse!
Tom, as well as being the resident DJ of the workshop, is our go-to guy for building machinery and installing equipment for customers.
He has a keen eye for detail and he ensures that every machine that goes out of the workshop is in immaculate condition.
He also runs a tuck shop out of the bottom drawer of his toolbox and makes a cracking cup of coffee!
Design and Marketing Assistant
Ellis, despite being the tallest person here, is the baby of the group. He works in marketing with Rhys and Lewis and looks after our website, working constantly to ensure that it is as user-friendly as possible and that everything is kept up-to-date.
He also operates our live chat service.
His masterful Photoshop skills are behind all of the exquisite banners that you’ll see on the front page of the website.
Sales and Marketing Assistant
The undisputed champion of facial hair at AE Sewing Machines, Lewis works in sales and marketing.
He runs all of our social media platforms including Instagram and Facebook and he writes our weekly blog.
As well as this, he is always on-hand to deal with customer queries by email and over the phone.
If you’re looking for a quote on any of our equipment, Lewis is your man!
Luna and Stella
Resident Office Dogs and all round Treat-Eaters!